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FCC Paragon is a growing and dynamic, independently owned company which offers innovative and diverse product and services within the property, lettings and insurance industry. Established as one of the leading tenant referencing companies within the market place, we have been providing services to the Residential Lettings Industry for 25 years.

Client Liaison Administrator

Salary: £16,500.00 + benefits

We are looking to recruit a Client Liaison Administrator, who has experience in building strong client relationships. You will be contacting existing and potential new customers to provide first line support and be the main point of contact for all general enquiries into the business.

You will be required to collate reports on client usage, alongside monitoring and contacting clients to ensure they understand our services and processes.

A flexible and objective approach is required at all times. You must have excellent interpersonal and communication skills, as you will be dealing with clients and colleagues on all levels.

It is vital that you have a clear, concise and confident telephone manner, as well as an exceptional standard of English and literacy when responding to email. A high standard of accuracy when updating internal systems and relaying information is essential in this role.

Please do not apply if you have not had relevant office/customer care experience.

Hours are Monday to Friday 9.00am – 5.30pm with a 1hr lunch break. Salary will be reviewed after successful completion of six-month probationary period.

If successful during interview a taster will be organised to give candidates a feel for the company and department.

Why work for us?

  • Join a leading company within the property, lettings and insurance industry.
  • Independently owned with a focus on being part of a team.
  • Great work/life balance.
  • Free onsite parking.
  • Subsidized onsite café.
  • 22 bank holidays, increasing to 30 with length of service.
  • Bank holidays off.

Please apply by sending your CV to through to hr@fccparagon.com, quoting the role you are applying for and the best way to contact you.

 

Copyright FCC Paragon - All rights reserved. Company Registration No. 3176719. Company VAT No. 880 9883 64

We are authorised & regulated by the Financial Conduct Authority. Our Firm Reference No. is 304595. Our Consumer Credit Licence No. is 647394.

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